Privacy Policy

1. General information

This Privacy Policy explains how Sharrcem collects, uses and protects the personal data of website visitors:

Website: https://sharrcem.com/en/home/
Contact email: contact@sharrcem.com
Country: Kosovo

We process personal data in accordance with Law No. 06/L-082 on the Protection of Personal Data and the principles of the GDPR.

2. What personal data we collect

Data provided by users

When users complete forms on the website, we may collect:

• first and last name
• email address
• telephone number
• the message or request submitted

Technical and automatically collected data

When you visit our website, the following data may be collected automatically:

• IP address
• device and browser type
• pages visited
• time and date of the visit
• interactions with website content

This data is used for statistical analysis and to improve our services.

3. Purposes of data processing

Personal data is processed for the following purposes:

• to respond to user requests
• to communicate with customers and partners
• to statistically analyse website traffic
• to improve the user experience
• for digital marketing and content optimisation

4. Legal bases for processing

Personal data is processed on the following bases:

• User consent (e.g. for cookies and marketing)
• The company’s legitimate interests (e.g. statistical analysis and website improvement)
• The user’s request (e.g. when a user submits a contact form)

5. Cookies and tracking technologies

The website uses cookies and similar technologies to:

• analyse website traffic
• improve the user experience
• measure marketing performance
• personalise content

The website may use services such as:

• Google Analytics
• Meta Pixel
• embedded content from YouTube or social networks

These services may process user data in accordance with their own privacy policies.